Terms of Service

These Terms of Service (the “Terms”) form a binding agreement between you and Xenvious Development (“Xenvious,” “we,” “us,” or “our”) and govern your access to and use of xenvious.dev, the Xenvious Store, the XenLogs platform, our scripts, APIs, integrations, and any related products or services (collectively, the “Services”).

By creating an account, signing in, purchasing a product, or otherwise using the Services, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Services.

You must be at least 13 years old (or the minimum age of digital consent in your jurisdiction) and have the legal capacity to enter into a contract to use the Services. If you are using the Services on behalf of an organization, you represent that you are authorized to bind that organization to these Terms, and “you” refers to that organization.

3.1 Authentication

Accounts are created through Discord OAuth. You are responsible for maintaining the security of the Discord account used to sign in. We are not liable for losses arising from unauthorized access to your linked third-party accounts.

3.2 Account information

You agree to provide accurate, current, and complete information through any third-party identities you connect (Discord, Cfx.re/FiveM, etc.) and to keep that information up to date.

3.3 One person, one account

You may not create accounts using automated means, share an account with others, or maintain more than one personal account without our prior written consent.

You agree not to, and not to permit anyone else to:

• Use the Services to violate any law, regulation, or third-party right.
• Reverse engineer, decompile, or attempt to extract source code from compiled or obfuscated portions of our scripts, except to the extent permitted by law.
• Resell, sublicense, redistribute, or publicly post our scripts, code, or other downloadable assets, in whole or in part.
• Bypass license checks, server bindings, or any technical protection measures.
• Probe, scan, or test the vulnerability of the Services, or breach any security or authentication measures, except as expressly permitted under a written security testing agreement.
• Use the Services to send spam, malware, or content that is illegal, infringing, harassing, or otherwise harmful.
• Interfere with or disrupt the Services or the servers or networks that host them.
• Use the Services to build a competing product, or to scrape or harvest data in volumes that exceed normal use.

5.1 Order processing

Store transactions are processed by Tebex. By placing an order you also agree to Tebex's checkout terms. Prices are shown in the currency selected at checkout and exclude any taxes that may be added.

5.2 Delivery

Digital products are delivered to your linked account (typically via Discord ID or FiveM/Cfx.re account) once payment is confirmed. You are responsible for providing the correct identifier at checkout.

5.3 Refunds

Because our store products are digital goods that are delivered immediately, all sales are final and non-refundable except where required by law or where we expressly agree otherwise. If you believe a charge is incorrect or the product is materially defective, contact us through the Support page within 14 days of purchase and we will work with you in good faith.

5.4 License grant

Subject to your compliance with these Terms and payment of all applicable fees, we grant you a limited, non-exclusive, non-transferable, non-sublicensable license to install and use each purchased script on the number of game servers permitted by the product's license tier. Unless explicitly stated otherwise on the product page, the default tier is one (1) production server.

5.5 Updates

We may release updates and bug fixes for purchased scripts at our discretion. We do not guarantee a specific cadence, feature roadmap, or end-of-life date for any product. Major new versions may be offered as separate products.

6.1 Plans and billing

XenLogs is offered on subscription plans billed in advance via Stripe. Subscriptions automatically renew at the end of each billing cycle at the then-current price unless cancelled before the renewal date. By subscribing, you authorize us (through Stripe) to charge your payment method on each renewal.

6.2 Price changes

We may change subscription prices from time to time. Price changes will not apply retroactively to a paid term but will apply at your next renewal. We will give you at least 14 days' notice of a renewal price change.

6.3 Cancellation

You can cancel at any time from billing settings. Cancellation stops future renewals; your subscription remains active until the end of the current billing period.

6.4 Refunds

Subscription fees are non-refundable except where required by law. We do not provide partial refunds for unused time on a cancelled subscription.

6.5 Plan limits and downgrades

Each plan has limits (members, retention, log volume, etc.). If you exceed a limit, we may notify you, throttle ingestion, or restrict access to features. Downgrading may result in loss of access to historical data that exceeds the new plan's retention or quota.

6.6 Failed payments

If a renewal payment fails we may retry the charge. If payment continues to fail we may suspend access to paid features and, eventually, downgrade your community to a free tier or terminate it.

The Services let you submit, ingest, and store content (“Customer Content”) including log events, server configuration, role definitions, and member data. You retain all rights in your Customer Content.

You grant Xenvious a worldwide, non-exclusive, royalty-free license to host, reproduce, transmit, display, and process your Customer Content solely as needed to provide and improve the Services, to enforce these Terms, and to comply with law. We do not use your Customer Content for advertising or sell it to third parties.

You are responsible for the legality of your Customer Content and for having all necessary rights and consents (for example, to log information about end users in your community) under applicable privacy laws.

The Services, including the software, scripts, designs, text, graphics, logos, and trademarks, are owned by Xenvious or our licensors and are protected by intellectual property laws. Except for the limited license expressly granted in these Terms, no rights are transferred to you. All rights not expressly granted are reserved.

The Xenvious and XenLogs names and logos are trademarks of Xenvious Development. You may not use them without our prior written permission.

If you send us suggestions, ideas, or feedback about the Services, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use that feedback for any purpose without obligation to you.

The Services rely on or integrate with third-party platforms (Discord, Stripe, Tebex, Cfx.re/FiveM, hosting providers, etc.). Those services are governed by their own terms and privacy policies. We are not responsible for the availability, accuracy, or behavior of third-party services and your use of them is at your own risk.

We may label some features as beta, preview, or experimental. Those features are provided on an “as-is” basis, may be unstable, may be changed or removed at any time, and are not covered by any service-level commitments.

We may suspend or terminate your access to the Services at any time if (a) you breach these Terms, (b) we are required to do so by law, (c) we suspect fraudulent or abusive activity, or (d) we discontinue the Services. Where reasonably possible we will give you notice and an opportunity to cure.

You may stop using the Services at any time and may request deletion of your account through the Support page. Sections that by their nature should survive termination (including intellectual property, disclaimers, limitation of liability, indemnification, and dispute resolution) will continue to apply.

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF HARMFUL COMPONENTS.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL XENVIOUS, ITS AFFILIATES, OR THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS, ARISING OUT OF OR RELATED TO THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR AGGREGATE LIABILITY FOR ANY AND ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES, WHETHER IN CONTRACT, TORT, OR OTHERWISE, WILL NOT EXCEED THE TOTAL AMOUNTS YOU ACTUALLY PAID TO US FOR THE SPECIFIC PRODUCT OR SUBSCRIPTION GIVING RISE TO THE CLAIM IN THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE EVENT THAT GAVE RISE TO THE CLAIM, AND IN NO EVENT WILL EXCEED FIFTY U.S. DOLLARS (US $50) IF YOU HAVE NOT MADE ANY PAYMENTS DURING THAT PERIOD. THE LIMITATIONS IN THIS SECTION APPLY TO THE FULLEST EXTENT PERMITTED BY LAW, APPLY IN THE AGGREGATE ACROSS ALL CLAIMS AND CAUSES OF ACTION, AND APPLY EVEN IF A LIMITED REMEDY FAILS OF ITS ESSENTIAL PURPOSE.

YOU ACKNOWLEDGE THAT THE FEES FOR THE SERVICES REFLECT THIS ALLOCATION OF RISK AND THAT WE WOULD NOT BE ABLE TO PROVIDE THE SERVICES ON THESE ECONOMIC TERMS WITHOUT THESE LIMITATIONS. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU; IN SUCH CASES OUR LIABILITY IS LIMITED TO THE MINIMUM EXTENT PERMITTED BY APPLICABLE LAW.

You agree to defend, indemnify, and hold harmless Xenvious and its affiliates and their respective officers, directors, employees, and agents from and against any claims, damages, liabilities, and expenses (including reasonable attorneys' fees) arising out of or related to (a) your Customer Content, (b) your use of the Services, (c) your violation of these Terms, or (d) your violation of any law or third-party right.

We may modify the Services at any time, including by adding, changing, or removing features. We may also modify these Terms. When we make material changes we will revise the “Last updated” date above and, where appropriate, notify you in product or by email at least 14 days before the changes take effect (except for changes addressing legal requirements or security, which may take effect immediately). Your continued use of the Services after changes take effect constitutes acceptance of the updated Terms.

17.1 Governing law

These Terms are governed by the laws of the United States of America and, to the extent not preempted by federal law, the laws of the U.S. state in which Xenvious Development maintains its principal place of business, in each case without regard to conflict-of-laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply. Nothing in this section limits any non-waivable rights you may have under the mandatory laws of your country of residence.

17.2 Informal resolution

Before filing any formal claim, you agree to first try to resolve the dispute informally by contacting us through the Support page. We will try to resolve it by contacting you. If we are unable to resolve the dispute within sixty (60) days, either party may proceed to arbitration as set out below.

17.3 Binding arbitration

Except for the matters described in Section 17.5, you and Xenvious agree that any dispute arising out of or relating to these Terms or the Services will be resolved by final and binding individual arbitration administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules then in effect. The arbitration will be conducted by a single arbitrator, in the English language, and the seat of arbitration will be the U.S. county in which Xenvious Development maintains its principal place of business. Where permitted by AAA rules and your personal circumstances, the arbitration may be conducted by telephone, video conference, or written submission. Judgment on the award may be entered in any court of competent jurisdiction.

17.4 Class action waiver

YOU AND XENVIOUS AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person's claims and may not preside over any form of representative or class proceeding. If this class-action waiver is found to be unenforceable, then the entirety of Section 17.3 will be null and void as to that claim only.

17.5 Exceptions

Either party may bring an individual action in small-claims court, and either party may seek injunctive or equitable relief in any court of competent jurisdiction to protect its intellectual property rights or to prevent unauthorized access to or misuse of the Services, in each case without first proceeding through arbitration.

17.6 Opt-out

You may opt out of the arbitration agreement in Sections 17.3 and 17.4 by sending written notice through the Support page within thirty (30) days of first accepting these Terms. Your notice must include your name, the email associated with your account, and a clear statement that you wish to opt out of arbitration. Opting out will not affect any other provisions of these Terms.

18.1 Entire agreement

These Terms and our Privacy Policy constitute the entire agreement between you and Xenvious regarding the Services and supersede any prior agreements.

18.2 Severability

If any provision of these Terms is held to be unenforceable, that provision will be modified to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

18.3 No waiver

Our failure to enforce a provision is not a waiver of our right to do so later.

18.4 Assignment

You may not assign or transfer these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.

18.5 Force majeure

We are not liable for any delay or failure to perform caused by circumstances beyond our reasonable control, including acts of God, war, terrorism, civil unrest, government action, strikes, internet outages, or third-party service failures.

For questions about these Terms, reach us through our Support page.