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Team and permissions

Invite teammates and control who can view logs, export data, or configure a community.

On this page

Invite a teammate

  1. Select your community and open Permissions.
  2. Choose Invite Member, enter the email associated with the teammate's account, and select a role.
  3. Submit the invitation. The role determines their access to the community.
  4. If the account does not exist yet, share the registration link shown by the dialog, then invite them after they register.

Community owners and members with Manage Members can manage membership and roles. Each member needs an assigned role; the owner is shown separately.

Roles and actions

Review a role's actual permissions instead of relying only on its name. Admin, Moderator, and Viewer are standard role names; custom roles let you tailor access to your team.

  • View: access logs covered by the permission scope.
  • Search: search covered log records.
  • Export: download permitted records.
  • Manage Config: change server configuration and access the resource download.
  • Manage Members: invite teammates and manage their roles.

The permission model supports server, category, event, and player scopes. Keep both the action and its scope in mind when granting access. Billing is managed by the community owner.

When a teammate cannot access something

  • Confirm they signed in using the account you invited.
  • Check their membership and assigned role in the correct community.
  • Check whether the role covers the selected server and the relevant log category or event.
  • For Settings or Download, check Manage Config. For team changes, check Manage Members. For a CSV download, check Export.
  • Refresh the page after a role change, then retry the specific action.